Corporate Social Responsibility

Policy brief & purpose

We aim to operate responsible business practices which consider not only the communities we serve but include the marketplace in which we operate. Through all our employees and Directors, we aim to limit the effect of our working practices on the environment, support our local communities, promote equal opportunities, and make sure we operate to safe and efficient working practices.

Policy elements

We aim to be a business that demonstrates that it meets the highest standards of ethics and professionalism, and our social responsibility adheres primarily to compliance and proactiveness.

A. Compliance refers to our commitment to legality and willingness to adhere to our values.

• Empowering Teamwork – By bringing our knowledge together we can empower each other to succeed and celebrate each other’s successes.

• Passionate Customer Service – We take the complications away from our customers.

• Honesty and Transparency – To be clear and transparent with our customers and have honest communication between our colleagues and departments.

B. Proactiveness we will:

• promote human rights

• help communities and

• protect our natural environment.

C. Compliance we will:

• Respect the law

• Adhere to our internal policies

• Ensure that all our business operations are legitimate

• Keep every partnership and collaboration open and transparent

D. Business Ethics

We'll always conduct business with integrity and respect to human rights. We will promote:

• Safety and fair dealing

• Respect toward the consumer

• Anti-bribery, anti-money laundering and anti-corruption practices

E. Employees

We will ensure that we:

• Are a committed equal opportunities employer and will abide by all fair employment practices in accordance with the Human Rights Act 2010

• Regularly review our staff, providing opportunities for training and personal development

• Won’t risk the health and safety of our employees and community.

• Support diversity and inclusion.

• All and any HR issues are dealt with appropriately.

We expect our people to:

• Act with honesty and respect human rights and the interests of their colleagues, customer, and other stakeholders

• Respect the legitimate interest of other people and organisations

• Maintain the highest standards of integrity and honesty – we will not over promise nor deliberately ‘under deliver’ or make commitments that we cannot or do not plan to keep.

Our HR policies and training ensure that we:

• Have clear and fair terms of employment

• Provide clean, healthy, and safe working conditions

• Have a fair policy of pay and benefits in all roles

• Develop the skills of our employees and offering career advancement

• Not employing underage staff or individuals without the correct UK work permits

• Will not deal with insider trading, bribery and inappropriate gifts, money laundering and whistle blowing

• Create a harmonious working environment with zero tolerance to any form of harassment linked to a person’s gender, sexuality, beliefs, age, or other personal characteristics

Modern Slavery Act 2015

We strongly oppose slavery and human trafficking and would never knowingly carry out business with any supplier associated or involved in these practices. We review our operations and supply chain to evaluate the risks in terms of human trafficking and slavery. We also ensure all our suppliers adhere to the Modern Slavery Act 2015 and will not continue to buy goods or services from any of them who are found to be taking part in human trafficking or using slave labour.

Proactiveness

A. Volunteering and Charities

Our company will encourage all its employees to volunteer, where they can volunteer through programs organised internally or externally and where possible we will offer them our full support. On an annual basis we will set aside a budget to sponsor volunteering events. In doing so, we aim to promote the wellbeing of our staff and others to use our position to assist our wider community.

B. Protecting the environment

Apart from legal obligations, we proactively protect the environment, by:

• Recycling – We recycle printer cartridges, paper, plastic. Our printers are set to ensure all printing is produced double sided to reduce paper waste.

• Conserving energy – Our lights are on sensors which ensures lighting is switched off when not in use

• Organising environmental exercises – Working locally and nationally on initiatives to reduce our carbon emission footprint whilst also looking to save energy

• Using environmentally friendly technologies – Use of video conferencing facilities rather than travel to save polluting the environment.

• Creating partnerships with consumers and vendors – by researching initiatives that will result in their contribution to having a positive impact on delaying climate change.

C. Well-being and commitment to Mental Health at Work

We take the health and wellbeing of all our employees incredibly seriously. We have very strong views on creating an open culture which is positive and promotes good mental and physical health. This is demonstrated by having our free, onsite fully operational gym, provision of yoga classes available to all staff and a 24/7 Employee Assistance Programme.

D. Supporting the community

We look to initiate and support community investment and educational programs by operating a work placement scheme that enables students from any walk of life to apply. We are looking to provide support to non-profit organisations to promote cultural and economic development of global and local communities.