Purplebricks vs Estate Agents
Who should you choose?
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Content Written By: Jessica Buckley - Last Updated: 13/03/2025
Selling your home is a big deal – and choosing the right estate agent can make all the difference. Whether you’re leaning towards a traditional estate agent or considering an online option like Purplebricks, it's important to know what you’re getting into.
When it comes to Purplebricks vs estate agents, each approach comes with its own unique services. You’ll need to consider pricing, features, and most importantly, success rates when it comes to selling your home. So, which one is the right fit for you?
In this guide, we’ll take you through the key differences between traditional estate agents and Purplebricks, including:
Fees and costs
Key features
The pros and cons
Other ways to sell your home fast
Let’s dive in and help you make the best choice for the sale of your property.
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What is Purplebricks?
Purplebricks is an online platform that offers an alternative to traditional high-street estate agents.
The platform allows you to:
Manage your property listing
Schedule viewings
Negotiate offers from their app or web portal
Purplebricks doesn't charge commission like traditional estate agents. Instead, it operates on a fixed-fee model, meaning you pay upfront or in installments. There’s also a free option available. They’re rated 3.9 stars out of 5 on Trustpilot, with over 83% 5-star reviews.
How much does it cost to sell with Purplebricks compared to estate agents?
When it comes to selling your home, one of the first things you'll want to consider is cost. How much does the price of selling with Purplebricks compare to traditional estate agents?
Let’s take a look.
Purplebricks packages and costs
Package | Cost | Key Features |
---|---|---|
Free | £0 | Expert valuation report, property portal listings, professional negotiation, and support. |
Boost | £999 | All of the above plus: professional photos, 360 tours, Premium Rightmove listing, and basic mortgage advice. |
Full House | £1,499 | All of the above plus: hosted viewings and expert mortgage advice. |
On top of these packages, you can choose from the following add-ons to boost your Purplebricks listing:
Hosted Viewings: £899
Rightmove Featured Listing: £125
Professional Photography, Floorplan & Virtual Tour: £699
Energy Performance Certificate (EPC): £119
Drone Photography: £199
There’s also a separate £80 Anti-Money Laundering (AML) fee, but the EPC is exempt.
Is the Purplebricks free option worth it?
You might be considering the free option with Purplebricks to save on costs. While it’s tempting, it's important to think about the work involved.
With the free package, Purplebricks will list your property for you, but you’ll be responsible for taking your own photos and arranging viewings. While this can save you money, it can also be time-consuming and might make it harder to attract buyers.
Professional photos and well-managed viewings are key to making your property stand out. In fact, Rightmove research has shown that "great listings" (often those with great photos) generate 93% more leads compared to average listings.
Before deciding, it’s important to think about whether you’re ready to take on all these extra tasks.
What do estate agents usually charge?
Some estate agents offer a fixed fee, but most take a percentage. This can range anywhere from 1% to 4.5% of the final sale price.
Bridgfords Estate Agents, part of Countrywide (one of the UK's leading property services groups), offers a fee of approximately 1.44% for sellers across the North of England. In the South West, Walkers is a leading agent in the region, with a fee of 1.5%.
Our CEO, Karl McArdle, offers further insight:
"The latest UK House Price Index report from December 2024 shows the average UK home is valued at £268,000. Estate agent commission rates can vary, with some contracts reaching as high as 4.5%, though most high street agents typically charge between 1-2%.”
So, let’s imagine you sell your home for £268,000. This would cost you:
£2,680 at 1% commission
£4,020 at 1.5% commission
£5,360 at 2% commission
This difference in commission shows how a small change in percentages can have a big impact.
These fees cover services like property valuation, marketing, handling viewings, and negotiating offers. You might also need to pay extra for add-ons like professional videos or premium listings, which can quickly increase the total cost.
As Karl points out, this is quite common:
“We often have customers come to us who already have a contract with an estate agent in place. It’s always a bit of a surprise when we calculate the total amount they’ll have to pay once their house sells – and sometimes it surprises them too. We understand, though. A percentage fee buried in the fine print of a contract can make it tricky to figure out exactly how much you'll owe when the sale goes through."
What else should you know?
Choosing between Purplebricks and a traditional estate agent is about more than just the price. While Purplebricks can save you money upfront, traditional agents often offer more support and have higher success rates.
According to The Advisory’s 2022 report, only 48% of homes listed with online agents like Purplebricks sell, compared to 84% with high-street agents. So, while Purplebricks might save you some money upfront, traditional estate agents often do a better job of getting the sale over the finish line.
Below, we’ve highlighted the key differences between Purplebricks and estate agents to help you compare.
Feature | Estate agent | Purplebricks |
---|---|---|
Service | Full support throughout the entire process | Online platform with flexible, optional extras |
Cost | Percentage commission (1-3% + VAT) | Fixed fees (£0 - £1,499 + optional add-ons) |
How to pay | Pay on completion (no sale, no fee) | Pay upfront, in 3 instalments, or on completion |
Viewings | Hosted viewings included | Self-hosted unless you pay extra |
Negotiation Support | Dedicated agent negotiates offers | Limited support (negotiation mostly DIY) |
Success Rate | Approximately 84% | Approximately 48% |
Motivation to sell | Incentivised to secure the highest price | Paid regardless of whether the house sells |
The pros and cons of Purplebricks and estate agents
Now, let’s take a deeper look at the pros and cons of each to help you make a decision.
Purplebricks
Pros | Cons |
---|---|
Lower Fixed Fees. A fixed price can be cheaper, especially for high-value homes. | You pay even if your property doesn’t sell. You’ll be charged upfront regardless of whether the sale goes through. |
24/7 Online Access. Manage your listing, viewings, and offers whenever it suits you via their app | Lower success rate. Only 48% of homes listed with Purplebricks sell, compared to 84% with traditional agents. |
Flexibility. Only pay for the services you need and skip the extras. | Little negotiation support. Purplebricks doesn’t have the same incentive to secure the highest price for you. |
Faster Listing. Get your property listed quickly without waiting around for an agent’s visit. | A less personal service. You might not have a dedicated agent guiding you through every step. |
Estate agents
Pros | Cons |
---|---|
No sale, no fee. You only pay if your home sells, which lowers the risk. | Higher costs. Commission fees can be higher than the fixed prices of online agents. |
Higher success rate. Around 84% of homes listed with high-street agents sell. | Longer listing process. Preparing your property for sale can take time. |
Professional negotiation. Estate agents work hard to get the best price for your home. | Less control. You’ll rely on your agent for scheduling and negotiations, which can feel less hands-on. |
Full support. Photography, listings, viewings, and advertising are usually handled for you. | Quality varies by agent. The level of service can vary depending on the agent you choose to go with. |
Final thoughts: Which one is right for you?
Deciding between Purplebricks and an estate agent comes down to what matters most to you. We asked Jonny Christie, Co-Founder and CEO of The Property Buying Company, to share his thoughts:
“Purplebricks can be a great option if you’re looking for a cheaper way to sell your home and don’t mind taking on more of the work yourself. But their fixed-fee model means you’ll pay even if your house doesn’t sell, which isn’t ideal for everyone. Selling a house is about more than just saving money – it’s about trust and finding the right solution for you.”
Are there any other ways to sell your home?
Another way to sell your home is with us. At The Property Buying Company, our mission is to make the entire process easier, quicker, and hassle-free. We believe selling your home shouldn’t be stressful or complicated.
With over 12 years of experience in the residential housing market, we’re confident that we can either buy your home directly or find a buyer in as little as 7 days. As one of the nation’s leading cash house buyers, we have more than 200 years of combined experience in the industry. We’re also proud to be members of both the National Association of Property Buyers and The Property Ombudsman, so you can be confident you're getting a trustworthy and reliable service.
FAQs
Can I switch from Purplebricks to a traditional estate agent?
Yes, but be aware that you’ll still have to pay any fees to Purplebricks. Switching from an estate agent to Purplebricks is usually much easier since most agents only charge when they sell your home.
How does Purplebricks make money?
Purplebricks charge a fixed fee for their services instead of taking a percentage of the sale price like traditional estate agents. You pay upfront or in installments, whether your home sells or not. They also make money from optional extras like professional photos and featured listings.
What happens if my house doesn’t sell with Purplebricks?
You still pay the fee, even if your house doesn’t sell.
Do I need to pay any fees when selling to The Property Buying Company?
No, we don’t charge any fees. Our service is free, and we cover all the costs involved in the process. We can do this because we buy properties below market value.
What does selling below market value mean?
Selling a house below market value means you’re accepting a price lower than what your home is worth on the open market. This often happens when people need a quick sale, whether due to financial challenges, an inheritance, or a divorce.
Do online estate agents like Purplebricks negotiate on price?
Yes, Purplebricks will help negotiate the price on your behalf, but the same may not be true for other online estate agents.
Edit Log
13/03/2025 - Content updated in line with Editorial Guidelines (Reviewed by Mathew McCorry)