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  • Olivia
  • Conway
  • Customer Service Administrator

Hi I'm Olivia, a proud Canadian who initially moved to York for 6 months, but that was back in 2017, and as you might have guessed I'm somehow still here 5 years later!

I'm excited to be here and improve my knowledge of the property industry which I will use to help customers going through the process of selling their homes. In my own time, when I'm not out exploring everything the UK has to offer, I'm usually at home playing games, watching Formula 1 or knitting.

  • I dealt with Daniel, Ellie and

    Olivia

    and couldn't fault their

    services!

    - A. Lee
  • Then to a lady called Olivia - she was particularly friendly and

    helpful!

    Would definitely recommend TPBC.

    - Catherine McHugh
  • Olivia for the customer service team was on hand and provided

    excellent

    support

    - James Patterson
What experience do you have in property?

I'm actually coming to this industry with no prior experience, well at least not anymore than everyone else that has spent countless hours endlessly scrolling through Rightmove. There's a wealth of knowledge available in the team though and I'm really looking forward to getting involved and learning as much as possible!

What’s your role at The Property Buying Company?

I am part of the Sales Support team, so I work directly with our lovely customers, answering any questions about the sales process they may have, and making sure their sale gets processed as quickly and worry-free as possible. Essentially I take all the stress and hassle out of selling your home through the traditional means!

Why should customers want to deal with you (what makes you special)?

It's got to be how passionate I am about helping others, my whole role is to try and ensure that you have any easy and stress-free sale. From what I've learnt, it's quick to see that the world of property isn't always straight forward and I get genuine enjoyment from being able to transform people's problems into dynamic solutions and help them achieve their sale as quickly as possible.

What’s been your proudest moment at work?

Although I haven't been here long, I would have to say it's the satisfaction that you get from being able to provide a fast sale to customers, taking a lot of the stress out of a usually stressful part of selling.

What’s been your most challenging moment?

It would have to be learning a whole new industry! As mentioned I've never been in property before but I think I've been picking it up pretty well.

What are your hobbies outside of work?

Outisde of work I mostly enjoy just meeting up with my friends and having a drink, inviting everyone round for a board game night or exploring as much of England, and Europe, as I can!

What three words would your colleagues use to describe you?

Helpful, happy and hard-working.

What are you waiting for?sell your house the easy way